Terms and conditions

Please carefully review these Terms and Conditions

 

The terms and conditions below apply to all coaching and mentoring services provided by The Proverbs 31 BOSS Academy, LLC  (“the coach”), to any individual or organization (“the client”) and constitute the contract for the service to be provided by The Proverbs 31 BOSS Academy, LLC  for the client. The term ‘coaching’ as here used covers life coaching, personal coaching, personal development, trauma recovery, executive coaching and business coaching for clients and where applicable includes mentoring or supervision services provided for clients, coaches or others.

In the spirit of good practice, when you are purchasing coaching services from the Academy we ask you to confirm that you have read and agreed to each statement below and that you wish to proceed.

All coaching services and communication, email or otherwise, delivered by Tiona Blyden, The Proverbs 31 BOSS Academy, LLC , as well as information on this website (proverbs31boss.com) are meant to help you work through trauma as a result of Narcissistic Abuse – to understand the abuse better, to come to terms with it, and to overcome it in order to move forward into happiness, well-being and abundance. Coaching is not a substitute for professional mental health care or medical care.

The term ‘coaching’ as here used covers life coaching and personal coaching, but it also extends to executive coaching and business coaching for clients.

The Proverbs 31 BOSS Academy, LLC is continually striving to ensure the standard of service he provides to its clients remains excellent. At the end of the coaching process, or series of coaching sessions, the client will be asked to complete a feedback form.

 

Coaching Disclaimer

In committing to life coaching with us, you acknowledge the following:

• You understand that the coaching services you will be receiving from your Coach are not offered as a substitute for professional mental health care or medical care and are not intended to diagnose, treat or cure any mental health or medical conditions. You also understand that your Coach is not acting as a mental health counsellor or a medical professional.
• For legal purposes, you understand that coaching is currently an unregulated industry and that your Coach is not “licensed “ by any US body even though the sessions may take place in the United States or elsewhere in the world.
• You understand and agree that you are fully responsible for your well-being during your coaching sessions and subsequently, including your choices and decisions.
• You understand that coaching is not a substitute for counselling, psychotherapy, psychoanalysis, mental health care or substance abuse treatment, and you will not use it in place of any form of therapy.
• You understand that all comments and ideas offered by your Coach are solely for the purpose of aiding you in achieving the defined goals you create with your Coach. You have the ability to give your informed consent, and hereby give such consent to your coach to assist you in achieving such goals and understand that results are not guaranteed.
• You understand that to the extent our work together involves personal development, career or business, your Coach is not promising outcomes included but not limited to trauma recovery, personal introspection, increased personal happiness, career progression, profitability and/or business success.

 

Data Protection

You understand that your Coach will protect your information as confidential unless you state otherwise in writing. If you report child abuse, elder abuse or neglect or threaten to harm yourself or someone else, you understand that necessary actions may be taken and your confidentiality agreement may be limited in this capacity. Furthermore, if your Coach is ordered by a court to provide information or to testify, he will do so to the extent the law requires.

 

 

Data Security

You understand that the use of technology is not always secure and you accept the risks of confidentiality in the use of email, text, phone, WhatsApp, Skype and any other technology.

 

Waiver

You hereby release, waive, acquit and forever discharge your Coach, any agents, successors, assigns, personal representatives, executors, heirs and employees from every claim, suit action, demand or right to compensation for damages you may claim to have or that you may have arising out of acts or omissions by yourself or by your Coach as a result of the advice given by your Coach or otherwise resulting from the coaching relationship contemplated by this agreement.

You further declare and represent that no promise, inducement or agreement not expressed in this agreement has been made to you to sign this agreement. This agreement shall bind your heirs, executors, personal representatives, successors, assigns, and agents.

 

Terms & Conditions

The coaching schedule will be arranged between the Coach and the client and pre-scheduled on an annual basis in advance. The Proverbs 31 BOSS Academy, LLC will recommend the frequency of coaching sessions based on a professional assessment of the client’s requirements. This recommendation, or plan, is not binding and may be altered and adjusted throughout the coaching journey by mutual agreement, in accordance with the terms set out in this agreement.

Where no specific number is agreed sessions will be provided on a session by session basis.

In return for the fees payable by the client (or by a third party on their behalf), The Proverbs 31 BOSS Academy, LLC agrees to provide the service as described in the detailed order page in addition to the terms and conditions set out below. The client agrees to pay fees for the service on the terms and conditions set out below (in situations where a third party pays the fees, the third party counts as an agent acting on behalf of the client).

The date that the first payment is made shall be deemed to be the start date for the service. Where any client is unhappy with any of the terms and conditions they can contact The Proverbs 31 BOSS Academy, LLC to discuss any concerns and see if they can be resolved. Initial payment made by the client during the checkout process constitutes acceptance of these terms and conditions.

 

Format of Sessions

Sessions are by phone either via Zoom, FaceTime audio, Telegram or by telephone direct. In all cases the client is responsible for calling the coach. The coach is open to other formats by mutual agreement. The Proverbs 31 BOSS Academy, LLC is responsible for ensuring that he is available for consultation at agreed times.
The length of each session set by the client at the time of booking on the appointment booking platform and paid for accordingly at the time of booking. Sessions may over-run by mutual agreement and paid for retrospectively, but only if the Coach has no commitments immediately following the session.

 

Session Fees

The Proverbs 31 BOSS Academy LLC’s current fees are stipulated on the website and made clear at the time of checkout. We reserve the right to change these from time to time. Any payments for sessions paid in advance are honoured even if prices have risen between the point of booking and the time of session.

 

Dates and Times of Sessions

The date and time of the first session and any subsequent session will be registered on the online agenda (“Acuity Scheduling”) maintained on the website. The Proverbs 31 BOSS Academy, LLCagrees to maintain his availability to match that presented by the website, and to honour the sessions booked through the “Acuity Scheduling” online bookings platform.

Sessions can only be rearranged in accordance with the section in these terms and conditions headed “Rearranging Sessions”.

 

 

Payment Terms

Fees can be paid online by debit or credit card, or by PayPal, using the “Stripe” payments gateway linked to the “Acuity Scheduling” bookings platform. Alternatively payments by standing order or by bank transfer may be made by mutual agreement.

Receipts and/or invoices are available, and where receipts are requested by the client, they will be sent by e-mail..

Fees are payable in advance of each coaching session unless otherwise agreed (Business Coaching may allow for payment on receipt of invoice). Where payment has not been received by The Proverbs 31 BOSS Academy, LLCin advance of a coaching session The Proverbs 31 BOSS Academy, LLCis not obliged to provide the session.

Where payment is required on receipt of invoice rather than in advance, a charge may be levied for late payment.

 All payments are non-refundable and non-transferrable.

 

Between Sessions

The Proverbs 31 BOSS Academy, LLC may assign the client tasks or exercises to complete between coaching sessions. There is no obligation on the client to complete these items of ‘homework’, but not doing so may slow the client’s progress in gaining improved quality of life or achieving desired business or personal outcomes.

The client may contact The Proverbs 31 BOSS Academy, LLC by phone or e-mail between sessions to seek clarification regarding anything arising from a coaching session or for administrative purposes (e.g. where a client needs to rearrange a coaching session or make a payment). Additional coaching can also be provided between sessions but there will be an additional charge for this. The Proverbs 31 BOSS Academy, LLC will always advise a client in advance if the nature of a client’s contact is likely to incur an additional charge and no such charges will be imposed without the client’s agreement.

 

 

Rearranging Sessions

If a client needs to rearrange a coaching session, they should provide at least 48 hours notice. No refunds will be given to clients for unused coaching sessions unless 48 hours notice has been given. In exceptional circumstances The Proverbs 31 BOSS Academy, LLC may need to rearrange a coaching session. In those instances we will also give the client 48 hours notice where practical.

 

Confidentiality

Personal information or business information supplied by clients in coaching sessions will be treated as confidential. It will not be disclosed to a third party without the client’s prior permission, save where required by law or where action might be necessary to prevent harm to the client or someone else.

 

Early Termination

In exceptional circumstances, such as illness or unavailability due to bereavement or other commitments, inappropriate behaviour by the client, actual or potential conflict of interest, or other reasons, The Proverbs 31 BOSS Academy, LLC can decide to terminate the service to the client early or refuse or be unable to provide further coaching sessions to the client. In such a circumstance the client will be given reasonable notice of termination by The Proverbs 31 BOSS Academy, LLC where practicable and will be refunded any advance payments made for coaching sessions not yet provided.

 

Responsibilities

The Proverbs 31 BOSS Academy, LLC will seek to enable the client to improve their quality of life or level of business success and to achieve their desired outcomes. Remarkable results can be achieved where clients follow a clear plan in a committed way. However, the client has sole responsibility for taking important decisions in their life or business. The Proverbs 31 BOSS Academy, LLC has no liability for any loss incurred by any client, whether financial or otherwise, following commencement of coaching sessions, or for any perceived failure by the client, whether justified or otherwise, to achieve a material improvement in trauma recovery, quality of life, career or business or to achieve their desired outcomes or goals.

 

 

Governing Law

This contract is governed by the law of Maryland whose courts have exclusive jurisdiction in relation to any dispute, disagreement, proceedings or legal claim of any nature relating to the service provided or the contract.

 

Feedback

Feedback about the service is welcomed and can be given during a coaching session or by writing to hello[at]proverbs31boss.com

 

Authorization of payment

Upon the Company's acceptance of your offer and participation, you agree to payment in full or payment installments if offered,

for your access to, and opportunity to participate in, the program. The entire amount is due and payable timely & immediately. The Company may enter a payment

plan with you and allow you to submit periodic payments - you are, however, responsible for payment of the entire amount contracted. To further clarify, no

refunds will be issued under any circumstances and if you have chosen a payment plan all scheduled payments must be paid on a timely basis whether you

complete the program or not. Failure to submit payment may result in submission of your debt to collections. You are further hereby- authorizing said collection

agency to report the debt or failure to pay to your credit agency and bureaus.

Financial Responsibility

We have made every effort to accurately represent the Program and its potential. The testimonials and examples used are not

intended to represent or guarantee that anyone will achieve the same or similar results. Everyone’s success depends on many factors, including their dedication,

desire, and motivation. By signing below, you acknowledge that as with any business endeavor, there is an inherent risk of loss of capital and there is no

guarantee that you will earn any money as a result of your participation in the Program.

Termination for Unprofessionalism

We are committed to providing all Program participants with a positive Program experience. By signing below, you

agree that the Company may, at its sole discretion, terminate this agreement, and limit, suspend, or terminate your participation in the Program without refund or

forgiveness of remaining monthly payments if you become disruptive or difficult to work with, if you fail to follow the Program guidelines, or if you impair the

participation of Program instructors or participants in the Program.

Confidentiality

We respect your privacy and must insist that you respect the privacy of fellow Program participants. By signing below, you agree not to

violate the publicity or privacy rights of any Program participant. We respect your confidential and proprietary information ideas. plans and trade secrets

(collectively. "Confidential Information”) and must insist that you respect the same rights of fellow Program participants and of the Company.

By signing below, youagree (I) not to infringe any Program participant's or the Company' s copyright, patent, trademark, trade secret or other intellectual property rights,

(2) that any

Confidential Information shared by Program participants, or any representative of the Company is confidential and proprietary. and belongs solely and exclusively

to the participant who discloses it or the Company, (3) you agree not to disclose such information to any other person or use it in any manner other than in

discussion with other Program participants during Program sessions. By signing below, you further agree that (41 all materials and information provided to you by

the Company are its confidential and proprietary intellectual property, belong solely and exclusively to the Company, and may only be used by you as authorized

by the Company, and (5) the reproduction, distribution, and sale of these materials by anyone but the Company is strictly prohibited. Further, by signing below, you

agree that, if you violate, or display any likelihood of violating, any of your agreements contained in this paragraph, the Company and/or the other Program

participant(s) will be entitled to injunctive relief to prohibit any such violations to protect against the harm of such violations.

Disclaimer

The Program instructors are not qualified to provide legal, tax, accounting or financial advice, and the information provided to you by the Program

instructors is not intended as such. You should refer all legal, tax, accounting, and financially related inquiries to appropriately qualified professionals.

Forum Selection Cause

Any action brought under this contract must be brought in the State of Georgia. Furthermore, by entering this contract each party

agrees to submit to the jurisdiction of the State of Georgia for purposes of any action which arises out of or under this contract.

Severability

If any provision, clause terms, or words of this Agreement are declared void or unenforceable, such provision, clause, terms, or words shall be

deemed severed from this Agreement, and all remaining provisions, clause, terms, or words shall otherwise remain in full force and effect.

Attorney's Fees

In the event of any breach of this Agreement and action for enforcement hereof, the prevailing party shall be entitled to have and recover

from the other party all costs, expenses and attorney' s fees reasonably incurred thereby, together with interest at the highest rate permitted by law on any and all

amounts deemed to be due and owing (including costs , expenses, and attorney’s fees ), which interest shall accrue from the date of any such claim or amount

which has arisen until fully paid.

Authority

You represent and warrant by signing this Agreement that you have the authority to enter into the same personally and on behalf of your company

below any.